Urban Leather will warranty our furniture against manufacturing defects and workmanship on the frame and suspension as long as you own the furniture. This warranty is for the original purchaser and is non-transferable.
Five Year Limited Warranty
Urban Leather will warranty for five (5) years, leather, stuffing, zippers and seams against manufacturing defect and workmanship. This does not apply to normal wear and tear, such as fading. Urban Leather will not warranty any leather that has not been properly maintained. This warranty is for the original purchaser and is non-transferable.
Leather Cleaning and Care
Leather does require care. Different leathers require different kinds of care. Please refer to our Leather page for reference to leather types/names. Cleaning and Care instructions are as follows:
Corrected and High Performance Leathers
Spots and Spills – Blot, do not rub, excess liquid away immediately with a clean cloth or sponge. Let the area air dry. Most liquids will initially repel from the leather. If left to stand over an extended period of time, they will be absorbed. If absorbed, stains will dissipate through evaporation or the fiber structure of the hide with time.
Stubborn Stains – Use a clean, absorbent cloth or sponge. Apply a mild solution of any nonacidic soap and water, rub front to back or side to side. Do not rub in circles. Clean an area larger than the stain to avoid spotting. Wipe clean using a damp cloth. Go over the area once more using a damp cloth and rub cleaned area in one direction. Allow the area to air dry. It may be necessary to repeat this process for really stubborn stains. You may prefer to use distilled water.
Oil Pull-Ups and Heavy Weight Leathers:
Blot any excess liquid immediately with a clean cloth or sponge. Apply a mild solution of any non-acidic soap and water to the stained area. Rinse using a moistened cloth or sponge. Repeat the process if necessary for stubborn stains. Absorbed oil will dissipate through evaporation or the fiber structure of the hide.
Distressed and Nubuck Leathers
Spots and Spills – Blot, do not rub, any excess liquid immediately away with a clean white cloth or sponge. Let the area air dry naturally. Brush with a suede brush to remove any excess material and to restore the nap.
Glove, Exotics, and Heavy Weight Leathers
Spots and Spills – Use a soft white cloth to remove immediate spills. If a stain goes unnoticed and penetrates the leather, use lukewarm distilled water and a soft white cloth to gently massage the stain and surrounding areas, do not use soaps.